What happens if it rains?
Sorry, we are unable to refund tickets except in the very rare circumstance that the performance does not even start. However, we normally play in the rain, and our resilient audiences come equipped for the weather.
N.B. It doesn't rain in Mathry Community Hall!
Should I bring my own chair?
We do provide chairs, but please feel free to bring your own chairs to the Bishop's Palace if you wish.
Is it suitable for children?
All of our performances this year are suitable for all ages.
Can I book now?
You can reserve a ticket by calling 0789 159 9826, and pay for it on arrival on the night. We cannot take payment over the phone. The box office opens on July 27th, and you can call the box office line on 01348 837 034 from then on.
Can I bring my dog?
Not to Mathry Community Hall, sorry. Well behaved dogs are allowed in the Palace, but must be quiet and controlled.
How accessible are the venues?
All of our venues are wheelchair accessible, and have an accessible toilet. The Bishops Palace has disabled parking next to the main entrance. If you would like to reserve a disabled parking space at Mathry Community Hall, please contact us in advance.
We want to make sure as many people as possible feel welcome at our performances, so feel free to contact us on 01348 837 034 (from July 27th) if you have any questions about access.
Can I pay with a card?
No, unfortunately we don't have card facilities. Cash and cheques only please.
How old is a child?
Under twos who can sit on a lap are free. Our concession tickets are for under 16s, students, senior citizens and the unemployed. For our family tickets, children need to be under 16.